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- Go to http://www.microsoft.com/downloads/

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Fill in the form as follows:
- Worldwide Downloads : Select the language of your Windows XP operating system
- Product/Technology : Select "Windows XP"
- Keywords : Type in "Messenger"
- Click Go
- In the results list, click on:
Windows XP Patch: Windows Messenger Update for Audio/Video and Voice.Net
and follow instructions
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Return to Troubleshooting Patch Page
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